Frequently asked questions

FAQs We're here to help

Q1. Shipping time and shipping fee

  • Gold Coast, Brisbane, sunshine Coast                 1-3 business

free over $500
$50 under $500

  • Rest of QLD               within 7 business days

free over $1200
$150 under $1200

  • Metro area in Australia             4-10 days

free over $2000
$150 under $2000

  • Regional area in Australia              6-10 days

free over $3000
$300 under $3000

Q2. Payment

If you need to pay an outstanding balance on your order you can do this one of 3 ways:

Q3. How We Deliver

EXPRESS SHIPPING with reliable courier partner(TNT, TOLL, Fastway, etc.)

We offer an Express Delivery service for Brisbane and Gold Coast Region.

We dispatch and deliver same day if you make order before 1pm. Any order after 1pm will dispatch or deliver the following day.

We deliver 7 days.

Please note that we do not delivery to PO boxes

*We do not ship overseas.

Q4. Assemble Service

Assembly service price – From a flat rate of $30 – $60 / per item (Pricing vary depends on items)

Any Questions?

Still having questions? Just send us an email and we will get back to you as soon as we can.

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